# Contact us

> How to contact the Curology Success Team  The best way to get oneonone help with questions about your order is to send an email to our amazing Success tea

Source: https://faq.curology.com/en_us/contact-us-rJm3WArso

Last updated: 2024-06-14T13:00:00.235Z

###   

### How to contact the Curology Success Team?

The best way to get one-on-one help with questions about your order is to send an email to our amazing Success team!

We can be reached via email at [shop@curology.com](mailto:shop@curology.com) and via text: 415-200-2060.

When reaching out to our team, please **include your order number**. This will help our team review & resolve your questions as quickly as possible.

  

###   

### How soon will Curology Success Team get back to me?

Our hours of operation are Monday-Friday from 8am-6pm CST and we aim to answer every message as soon as possible. Each response comes directly from our team. We promise to get back to you as soon as we can. To help us resolve your questions ASAP, include the order number, email address, and shipping address associated with your order.

  

  

### Success Team phone number?

We ask that all questions be brought to us via [email](mailto:shop@curology.com), as we don’t have a customer support phone line.

Responding to our automated text alerts will not notify our Success Team, to text our team directly, text us at: 415-200-2060.